Return Policy – Hope Grace Publishing

At Hope Grace Publishing, we are dedicated to ensuring customer satisfaction with every purchase. Please review our return policy, which applies to books purchased through this site and Amazon.

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All books are available on Amazon in three editions: eBook, paperback, and hardback. On this site, we offer only paperback editions. I encourage you to order through Amazon unless you are local and prefer to pick up in person.

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For Books Sold Through This Site Eligibility for Returns

• Returns are accepted for books sold directly through Google Merchant Center or this site.

• The book must be returned in its original condition.

 

Refund Details

• Customers are eligible for a full refund of the book’s cost and any applicable sales tax.

• Shipping costs, if applicable, are non-refundable.

 

Return Process

1. Contact us within 30 days of purchase to initiate a return. Include your order details and reason for return.

2. Ship the book back to the return address provided in our response. Customers are responsible for the cost of return shipping.

3. Once we receive the returned book and confirm its condition, we will process your refund.

 

Refund Timeline

• Refunds will be issued within 7-10 business days after receiving and inspecting the returned book.

• Refunds will be processed through the original payment method.

 

For Books Sold Through Amazon

Returns for books purchased through Amazon are handled directly by Amazon and are subject to Amazon’s return policy.

• Please visit the Amazon Returns Center or contact Amazon Customer Service for assistance with returns or refunds.

 

Contact Us

For further assistance regarding purchases through Google Merchant Center or this site, please contact our customer support team at support@hopegracepublishing.com.

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We appreciate your understanding and look forward to serving you!

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